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The why and how of a real names policy on comments
Daniel Bachhuber said: Well-argued. If nothing else, requiring real names for commenting is a solid step for raising the level of discourse and trust within a community.
.@brianmanzullo Hire a social media manager or otherwise put someone in charge of community managing like @mnewbert is for @gwhatchet
You could ban anonymous comments and still get worthless comments. If you really want good comments, you'll engage users.
When the lack of comments damages your news brand
Daniel Bachhuber said: Comments don't mean that the conversation doesn't happen, rather it means that the conversation happens somewhere else out of your reach.
Seven keys to building healthy online community
Daniel Bachhuber said: First two are critical: make it a priority, and have a clear community mission.
Newspapers get the kind of communities they deserve
Daniel Bachhuber said: Things commenters can actually be useful for: fact-checking, new angles to stories, and market research. "The surest way to improve the tone of the debate in forums or comments is to get involved in them."
Eleven Things I'd Do If I Ran a News Organization
Daniel Bachhuber said: Numbers two and three would be my top choices. Transparency by default, and leverage that to build intelligent conversation.
5 Steps to Increase User Contributions to Your Community Site
Daniel Bachhuber said: Solid synopsis of involving your community from start to finish. Understanding how to incentivize participation, as well as how to foster and educate it, are keys to success.
Worth talking about: Do you remove comments from a thread if the commenter asks you to?
Daniel Bachhuber said: Informative thread in progress.
How we did it: 1,000 Facebook fans in 25 days
Daniel Bachhuber said: The tools are only as good as the people using them. Sarah attributes most of the growth to the activities of the Daily Tar Heel's new community manager.
