How to use the SWOT Analysis tool #techcomm
Karen Mardahl said: If you have never heard of SWOT, here's a short explanation that should get you up and running. H/T to @onemanwrites for sharing this link on Twitter.
SCAMPER - Creative ways to solve usability problems
Karen Mardahl said: SCAMPER. It's a creative way to solve usability problems. @userfocus found the idea of SCAMPER in a book called "Thinkertoys" (great title!) and explains it in this article. It may be the checklist of questions you need to ask for your project! HT to @dav_hamill for sharing this link on Twitter.
Flare Tip: How the full-text search works
This is good information about how Flare's search algorithm works.
"And the light bulb came on" from the new "Leadership with Style" blog by @afox98
Karen Mardahl said: Alyssa Fox kicks off her brand-new blog with her thoughts on the different levels of verbal feedback used by great leaders.
Asking your users, part 2 - Kai's Tech Writing Blog
Kai Weber said: Kai shares ways to survey the effectiveness and efficiency of documentation.
Trust Me: Credible Leadership Delivers Results
Karen Mardahl said: Thanks to @andreajwenger for sharing this link on Twitter. If you call yourself a leader, read this! Employees should also read it to evaluate their own situation.
The Right Way to Fight #management #communication
Karen Mardahl said: Useful tips about conflict management for everyone, especially managers. H/T @afox98
