Ryan said: Tons of great ideas here, from ways to keep score as users participate to ways to keep order as your site explodes with new users. Genuinely useful. Quote:
Listen to your productive users. Ignore the haters. If you don’t have any haters you don’t have a UGC site.Added: January 21, 2010 at 3:13PM EST
Ryan said: Steve Yelvington breaks community management down into seven useful chunks. It's a good checklist for anyone responsible for working with commenters and community: "Quit whining that it's so much trouble to deal with commenting and community interaction. That's why they call it work. Be glad you have a chance to do it." Added: September 21, 2009 at 8:37AM EDT
Ryan said: Mathew Ingram on one reason, among others he covers here, on why reporters should get involved with the community frequenting their stories: "Another thing that seems to escape many journalists is the direct connection between their own indifference to interacting with readers and the parlous state of their comments. If my research has taught me anything — not to mention writing columns and a blog for 15 years — it is that the surest way to improve the tone of the debate in forums or comments is to get involved in them." Added: September 18, 2009 at 5:12PM EDT
Ryan said: Pretty awesome: EveryBlock now allows you to draw your own neighborhood boundaries, rather than subscribing by zip code or municipality. Added: August 28, 2009 at 11:15AM EDT
Ryan said: A rather cool BBC site that tracks online conversation about their shows, and formulates a ranking based on the amount of buzz the particular episode is generating. Added: July 1, 2009 at 10:19AM EDT